Collection
We collect only the information needed to verify your account, process DANA, OVO, GoPay and QRIS payments, and deliver casino, slots and sportsbook services.
LEGAL REFERENCE
Your Privacy Matters to Us
We built rajacuan around your account security and data protection. This policy explains how we collect, use and safeguard your information when you open an account, deposit via...
Data ProtectionSecure PaymentsTransparent PracticesYour Control
Privacy Policy Overview
rajacuan operates under the laws of supported regions where local regulations permit. We collect personal data — your name, email, phone number and payment details — only to verify your account, process transactions via DANA, OVO, GoPay and QRIS, and deliver our casino, slots and sportsbook services. We do not sell your information to third parties. Your data is encrypted and stored
on secure servers. We comply with data protection standards and retain your information only as long as necessary to provide service and meet legal obligations.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SUPPORT
Privacy Questions & Support
Team online
Email Support
Contact our privacy team at [email protected] with any questions about how we handle your personal data, account information or payment details.
Live Chat
Our support agents are available 24/7 via live chat to answer privacy concerns, explain our data practices and help you manage your account settings.
Account Settings
Log into your rajacuan account to review, update or request deletion of your personal information. Your privacy controls are always accessible.
TRUST MARKERS
Privacy & Security Standards
Encryption
All data transmitted between your device and our servers uses industry-standard SSL encryption. Your payment details and personal information are...
Payment Security
DANA, OVO, GoPay and QRIS transactions are processed through secure payment gateways. We never store full payment credentials on our...
Account Verification
We verify your identity during account creation to prevent fraud and comply with local regulations. Your verification data is kept...
Regular Audits
Our systems undergo regular security audits and penetration testing to identify and fix vulnerabilities before they impact your account.
Staff Training
Our team receives ongoing training on data protection, privacy compliance and secure handling of personal information across all departments.
Incident Response
If a data breach occurs, we notify affected users immediately and work with authorities to investigate and prevent future incidents.
PLATFORM COMPARISON
How We Handle Your Data
Use
Your data is used to manage your account, prevent fraud, comply with local laws and improve our platform. We do not use it for marketing without your consent.
Sharing
We share data only with payment processors, legal authorities where required and service providers who help us operate rajacuan securely.
Retention
We keep your information as long as your account is active and for the period required by law. You can request deletion when your account closes.
Your Rights
You have the right to access, correct or delete your personal data. Contact [email protected] to exercise these rights anytime.
Cookies
We use cookies to remember your preferences, keep you logged in and analyse how you use our live tables, slots and sportsbook lobby.
Third Parties
We do not sell your data to advertisers or data brokers. Third-party partners sign strict confidentiality agreements before accessing any information.
AT A GLANCE
What This Policy Covers
Account Security
Your login credentials, email and phone number are encrypted and...
Payment Protection
When you deposit via DANA, OVO, GoPay or QRIS, your...
Lobby & Game Data
Your activity in our live casino tables, slot rooms and...
Communication
We may contact you via email or SMS about account...
Device Information
We collect your device type, browser and IP address to...
Policy Updates
We update this privacy policy when our practices change. We...
Privacy Policy Questions
All payment transactions are encrypted using SSL technology and processed through secure gateways. We never store your full payment credentials on our servers. Your DANA, OVO, GoPay and QRIS details are handled by trusted payment processors who comply with strict security standards.
No. We do not sell your personal information to advertisers, data brokers or any third party. We share data only with payment processors, legal authorities where required and service providers who help operate rajacuan. All partners sign strict confidentiality agreements.
We retain your data for the period required by local law and to settle any outstanding transactions. After that, we delete or anonymise your information. You can request early deletion by contacting [email protected].
You have the right to access, correct or delete your personal information. You can also request a copy of all data we hold about you. Contact our privacy team at [email protected] to exercise these rights anytime.
Yes. We use cookies to remember your preferences, keep you logged in and analyse how you use our live casino, slots and sportsbook. You can disable cookies in your browser settings, though some features may not work as smoothly.
If a breach occurs, we notify affected users immediately and work with authorities to investigate. We implement additional security measures to prevent future incidents and keep you informed throughout the process.
rajacuan operates under the laws of supported regions where local regulations permit. We comply with data protection standards, encrypt sensitive information and retain data only as long as necessary to provide service and meet legal obligations.